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Step-by-Step Procedure

1

Call National Cyber Crime Helpline 1930

Dial 1930 immediately. Provide your mobile number, bank name, account number, and transaction UTR details to trigger financial asset freezing.

2

Lodge Online Complaint on cybercrime.gov.in

Fill out the official complaint form on the National Cyber Crime Reporting Portal. Attach screenshots of transaction SMS, bank statements, and fraud links.

3

Notify Your Bank Branch

Submit a formal written notification to your bank manager within 3 days. Under RBI zero-liability rules, prompt reporting protects you against unauthorized electronic banking losses.

Important Warning:

Do not delay calling 1930. The first 1 to 2 hours are crucial before fraudsters transfer money across multiple wallet layers.